Training and onboarding, we are with you from day one
We train your staff and ensure a smooth startup. Our support has experience from the assistance industry and understands your work processes.
How we help you get started
From initial contact to daily operations, we are with you all the way.
Startup Training
When you start with Tidvis, you get a structured launch. We train your key personnel in the system and ensure that staff can handle scheduling, time reporting, and documentation from day one. Training takes place at your location or digitally, whichever suits you best.
Ongoing Training for New Employees
Newly hired assistants, coordinators, and managers get access to training materials and can get started quickly. We also hold regular webinars on new features and deep-dive areas within Tidvis.
Product Customization for Your Operation
No two assistance companies are the same. We help you set up schedule rules, Working Time Act settings, deviations, and reports based on your collective agreements and internal routines. You get a system that matches how you work.
We understand the industry, not just the system
Our support team has experience from leading positions within personal assistance. When you call Tidvis, you talk to someone who knows what a coordinator does, what the Social Insurance Agency requires, and how a collective agreement affects the schedule.
This means we don't just solve technical problems; we can also provide advice on how to set up schedule rules, handle Working Time Act deviations, and structure your documentation.
Want to know more?
Contact us to discuss startup, training packages, and support agreements adapted to your operation.
Ready to see Tidvis?
Book a no-obligation demo. We'll show you the system tailored to your operation, with no sales pressure.